Xtravirt
As a modern cloud consultancy and managed services provider, we guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions.
We have an exciting opportunity for an experienced managed services consultant to join our managed services team. As a member of our managed services team, you will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of VMware and cloud technologies.
By joining our team, you will receive an excellent renumeration package, benefits and a personalised development plan enabling you to meet your individual aspirations.
The Role
Managed Service Consultants are responsible for discovering and realising ongoing success criteria for Xtravirt’s managed services clients. Consultants will work on supporting, maintaining, and optimising VMware and cloud platform configurations to fit the client’s business needs based on industry best practices. During the managed services delivery, consultants will work closely with internal teams, including Delivery Managers, Sales, and Delivery Consultants to ensure the client’s success.
- As an extension of our clients IT team, consultants will provide 3rd and 4th line support into our clients.
- Manage and optimise configuration of onboarded Xtravirt clients, to ensure their continued success
- Identify platform gaps, and optimisation opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled
- Maintain platform relevancy according to changes business needs
- Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality
- Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements
- Ensure that every client derives the most value possible from the supported platforms
- Assist the Sales and Delivery Teams in providing insight to client health, and working to win new business and/or grow existing accounts
Key Skills
The position requires deep technical knowledge along with strong communication skills. You should have experience in two or more of the following products:
- VMware Cloud Foundation (VCF)
- vSphere
- Site Recovery Manager (SRM)
- vSAN
- Horizon
- Workspace ONE
- NSX
- HCX
- vCloud Director (vCD)
Having already achieved VCP certification, you’ll ideally be working toward VCAP. We particularly love people who are active within the community, attend VMUGs, have their own blogs and spend their spare time tinkering on their home lab.
If you don’t tick all the boxes but feel you have a strong foundation with at least some of the VMware products, as well as the aptitude and drive to learn the others quickly, then we want to hear from you.
Other Benefits
- Twenty-Five (25) Days Holiday plus Bank Holidays
- Hybrid Working
- Pension and Life Assurance
- Wellbeing, Financial and Legal Support
- Long service awards
- Regular evaluation and salary reviews
- Refer a friend bonus scheme
- Staff recognition awards
- Regular Company and Social events